FAQ

What is your shipping cost based off of?

My shipping cost is automatically calculated based on item weight and the destination it's going to. I ship out of Wilmington, NC.

 

Do you ship internationally?

At the moment mahalsmodo only ships within the U.S.

 

How long will it take to ship out my order?

As a full-time student and solo business, I can only guarantee shipping out orders every 2 weeks. You will get a shipping and tracking notification within 14 days max from your purchase. If you do not receive shipping and tracking within 14 days of placing your order, please reach out.

 

What if my product comes damaged?

Please reach out to me ASAP!

Damaged art is dealt with on a case-by-case basis, as some products I can re-make and others I can't. I do my best to ensure the safe delivery of art you purchase from me, but am not able to be held responsible for any major damages caused by the deliverer. 

 

What is your return policy?

All sales are final for prints and paintings, however for jewelry if anything happens within the first 14 days I will fix it free-of-charge.

 

How can I contact you for comments, questions and concerns?

Fill out the 'Contact' page or you can shoot me an email at mahalsmodo@gmail.com 

 

How can I start a commission/ specialized piece?

There's a special form you can fill out with your idea that will be sent directly to me! Find that form here.